Privacy Policy
Secure ordering
Your online credit card transactions are secure with Khoka Coffee. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. It encrypts data passed between the server and your browser, so that unauthorized parties cannot intercept sensitive, confidential or personal information, such as a phone number or address. Khoka Coffee’s platform integrates SSL to protect your billing and shipping information when it's submitted through checkout, which helps to ensure a reliable, secure shopping experience to buy gourmet coffee online. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.
Privacy policy
- Protecting your personal information / privacy is very, very important to us.
- We hate spam! Khoka Coffee does NOT sell or rent our customers names, addresses or e-mail addresses to anyone.
- We send out e-mail notifications on products, special promotions, etc. from time to time.
- If you ever get e-mail or newsletters from us and do not want to continue to receive these messages simply click the unsubscribe link at the bottom of the email.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us.
As we continue to develop our website and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.
The information we collect
Whenever you shop with Khoka Coffee to buy gourmet coffee online or any of our products, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, and e-mail address.
If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
To improve our website, we collect non-personal information about how users navigate through the site. We use this information internally to improve the shopping experience.
How we use the information we collect
We use the information we collect for various purposes, including:
- to complete your purchase transactions
- to provide the services you request
- to send you our newsletters, promotional emails, catalogs and other offerings by mail
- to keep you informed about the status of your orders
- to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
- to improve our merchandise selections, customer service, and overall shopping experience
Cookies and how we use them
A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.
We use cookies to identify the pages you click on during your visit to our site. We use this information to improve our site design, product assortments, customer service, to aid in the transaction to buy gourmet coffee online and special promotions.
E-mails
We send out promotional emails with special discounts and news. Each time you receive an e-mail from Khoka Coffee, you will be given the opportunity to "opt-out" or stop receiving them.
If you choose to "opt-out," we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.
Any questions?
We'll be happy to provide additional information or answer any questions. Please e-mail us through the contact form or at info@khokacoffee.com